Privacy policy

This Privacy Policy governs the manner in which Neville Funeral Service collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Neville Funeral Service.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

The type of personal information we will collect from you is:
a) Your name;
b) Your address and telephone number;
c) Your email address;
d) The bank account details of those paying for the funeral - these details will be used for this sole purpose only.
e) The name, address and personal details of the deceased.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

For information on how to clear and disable cookies in the most common browsers, click here. Please note that by continuing to use the website you are presumed to consent to its use of cookies.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. Neville Funeral Service may pass your details to an external debt collection agency in order to recover any unpaid fees and expenses due to us.

Changes to this privacy policy

Neville Funeral Service has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Access to your information and updating and correcting your information

You have the right to request a copy of the information that Neville Funeral Service hold about you. If you would like a copy of some or all of your personal information please send an enquiry to or send a letter for the attention of the Luton, Bedfordshire LU3 2RZ. Neville Funeral Service may make a charge for this service.

Neville Funeral Service want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Neville Funeral Service changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to or send a letter for the attention of the Company Secretary at Neville Funeral Service, Neville House, Marsh Road, Leagrave, Luton, Bedfordshire LU3 2RZ. You may ask us, or Neville Funeral Service may ask you, to correct information you or Neville Funeral Service think is inaccurate, and you may also ask Neville Funeral Service to remove information which is inaccurate.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Neville Funeral Service
Neville House, Marsh Road, Leagrave, Luton, Bedfordshire LU3 2RZ
01582 490005