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This unique and rewarding role is perfect for those who enjoy helping people during a difficult time in their lives. You will potentially be the very first contact with our clients and you will be part of the team planning a bespoke funeral service for their loved ones.

No two days are the same and you will meet the bereaved in a variety of circumstances and need to be a good communicator, empathetic, organised, good under pressure and have a high attention to detail.

This role is a full time role, but to support three of our funeral homes – in Stopsley, Dunstable and Hemel Hempstead so a driving licence is an essential requirement of the role.


Administrator Duties:

  • To support branch colleagues with general administration duties – answering the phone, greeting visitors, managing post, filing, and ensuring that the branch runs effectively
  • To support branch colleagues with funeral related duties – overseeing client visits to our chapels of rest and all other branch visitors
  • To support our Pre-Need plan with general administration and diary duties and provide phone cover during appointments
  • To work closely with other colleagues across the business to provide exemplary service
  • To ensure that payments, invoices and donations are dealt with in the appropriate manner
  • Proactively deal with queries efficiently, promptly, and courteously
  • To ensure that all work is completed accurately and to a high standard
  • Work closely with local organisations such as churches, hospitals, GP’s, Crematoriums and Cemeteries
  • Participate in Bereavement support groups and community activities


Administrator Requirements:

  • The ability to be able to work well in a team and in a fast paced environment
  • To be approachable and polite to clients with a smart appearance and
  • Excellent communication skills and a pleasant telephone manner.
  • Have good computer skills and knowledge of the Microsoft Office suite.



  • On-site parking
  • All uniform provided following successful completion of your probation period
  • 31 days a year inclusive of bank holidays
  • Contributory pension
  • Non-contributory life cover
  • Continued professional development as a part of Neville Funerals’ Life Long Learning Programme


To apply, send your CV and cover letter to [email protected]