Terms of business
Trust and transparency in everything we do is central to that continued promise of high levels of service, and that’s never more essential than when we are working with customers to plan the funeral service of their choice, within an agreed budget.
We understand that planning a funeral can be an emotional and even anxious time, and that worrying about unanticipated costs and fees can cause unwanted stress at an already difficult time.
That’s why the team at Neville Funerals is committed to ensuring that all and any costs related to your funeral plans are openly discussed, fully considered and explored.
These will include any Third Party Costs that are unavoidable in many cases and beyond our control, as these are charges levied by other organisations such as local cemeteries, churches and crematorium.
Based on the choices our clients make our payment terms are listed below.
Unattended Cremation Directly Neville: From £1,295 (including disbursements) to be paid in advance
This funeral option is an unattended committal only with no deviation
The funeral invoice will be sent very soon after the funeral arrangement meeting and is to be paid within 4 clear working days of making the funeral arrangements and before the cremation is arranged to take place.
Unattended Burial Directly Neville: From £1,795 (excluding burial fee)
The funeral invoice will be sent very soon after the funeral arrangement meeting and is to be paid within 4 clear working days of making the funeral arrangements and before the burial is arranged to take place
Simply Neville Funeral: From £1,895 (excluding disbursements)
With this option of funeral disbursements and removal of any existing memorial are not included in the cost and will be itemised on our estimate and invoice. Disbursements include, but are not exhaustive of, minister/celebrant fees, doctor’s fee for cremation medical certificates, cemetery/churchyard fees.
ALL disbursements are to be paid as soon as possible after the estimate is given and by no later than FOUR days prior to the date of the funeral. An invoice will be sent shortly after the funeral showing the total cost, less the amount of deposit paid and the remaining balance. This balance is to be paid within 30 days of the date of invoice.
Attended Funeral Uniquely Neville: From £2,320 – plus disbursements
This is a bespoke funeral options with a wide range of flexibility and choices
The disbursements and removal of any existing memorial are not included in the cost and will be itemised on our estimate and invoice. Disbursements include, but are not exhaustive of, minister/celebrant fees, doctor’s fee for cremation medical certificates, cemetery/churchyard fees.
ALL disbursements are to be paid as soon as possible after the estimate is given and by no later than FOUR days prior to the date of the funeral. An invoice will be sent shortly after the funeral showing the total cost, less the amount of deposit paid and the remaining balance. This balance is to be paid within 30 days of the date of invoice.
There are other additional items which will need to be paid for in advance, these include but not exhaustive of: grave and interment fee, American style caskets, urns, specialist vehicles including horsedrawn hearse, provision of any limousines over and above two, floral tributes in excess of £200, order of service, doves and repatriation charges.
We accept payments by Debit/Credit card, cheque and bank transfers. Our bank details are included on the invoice.
Please click here to view our Full Terms and Conditions.
The Department of Work and Pensions (DWP) – you may be able to get help towards the cost of the funeral by applying to the DWP, please click here to find out more or call their Claims Helpline on 0345 606 0265
FuneralSafe – we work with FuneralSafe to provide ways to help you finance the funeral if required. Please click here to find details on eligibility, loan amounts and repayments.