Making the first call after someone has died is often the hardest thing to do. You can call us 24 hours a day, 7 days a week, so call us as soon as you feel you can. We will guide you through all that needs to be done, as what happens differs slightly, depending on where and how a death occurs.
Please refer to our Helpful Information booklet below for more information.
The doctor who has seen the deceased person more recently, and usually within the last 14 days, will normally issue the Medical Certificate of Cause of Death. It is this certificate you will need to take to the registrar in order to register the death. You will need to contact the GP surgery to establish when it will be made available for you to collect.
If it was unexpected, the death may get reported to the coroner, if this is the case the coroner’s office will contact you to explain the next steps.
The hospital bereavement officer or a member of the nursing staff will speak to you and arrange for the Medical Certificate of Cause of Death to be issued. You will need to book a meeting with the registrar in the district of the hospital to register the death and you will need to take the certificate, along with other information, to this meeting.
We will ask if the funeral is to be a burial or a cremation. This is simply because we will need to request additional documentation from the hospital on your behalf.
Bringing someone back to the United Kingdom
When someone dies abroad it is often the family’s wish to have that person brought back to the UK. Neville Funerals has wide experience of receiving coffins from all over the world and will be able to help and guide you every step of the way.
Repatriation to other countries
Neville Funerals has a wealth of experience in repatriating people to countries outside the UK. We also have strong links with funeral directors in Ireland and are proud to be members of the Irish Association of Funeral Directors. Whatever the circumstances we will make the process as smooth and as easy as possible.
Call us at any time, day or night +44 (0)1582 490005
As well as dealing directly with families, we also work with other funeral directors and insurance companies worldwide.
Contact us as soon as you feel able, as we will liaise with the coroner’s office on your behalf and guide you through the process, keeping you fully informed and supported, ensuring everything happens as you and your loved one would wish.